Personal Home Care Services | Lahalak Platform

Specialized daily support to assist patients and the elderly with daily activities, focusing on mental and physical comfort to ensure a dignified, independent life.

Prices starts from: 400 SAR

Scientific name: Personal Home Care Services

We aim to provide comprehensive and integrated support for patients, helping them live with dignity and independence in their home environment.

Personal Home Care Services
Service type Personal home care
Duration 1-4 hours
Fasting Fasting is not required
Prices Starting from 400 SAR

Included Services

  • Bathing
  • Changing clothes
  • Shaving
  • Medication reminders
  • Assistance with urinary incontinence
  • Mobility assistance within the home (help with moving from chair, bed, wheelchair, toilet, etc.)
  • Patient transfer

Medical Service Information

What are home personal care services?

  • We Provide a Wide Range of Home Medical Services We offer a wide range of home medical services for patients who require specialized care due to medical conditions or for elderly individuals. Our services are provided by specialized partners in the field and are carried out with love and care, taking into account the psychological well-being of patients and the importance of listening to them and their families.
  • Our Services Include: Assistance with Daily Activities: Providing assistance with daily activities such as bathing, dressing, and moving around the house.
  • Personal Care: Taking care of personal hygiene, nail trimming, and hair combing to ensure the patient's comfort and cleanliness.
  • Assistance with Eating: Helping patients with eating, preparing meals, and providing appropriate nutrition based on their health needs.
  • Mobility and Companionship: Assisting patients in moving around the house or accompanying them to medical appointments or social activities.
  • Medication Management: Ensuring the patient takes their medication on time according to prescriptions, and assisting in organizing doses.

Frequently Asked Questions (FAQs)

  • What Home Personal Care Services Are Available? Home personal care services include assistance with daily activities such as bathing, dressing, eating, and medication management, in addition to emotional support and companionship.
  • Who Provides Home Personal Care Services? These services are provided by trained and qualified nurses and health assistants who have experience in delivering home care.
  • How Can I Book Home Personal Care Service? You can book the service through our website, or by contacting customer service to arrange an appointment that suits your needs.
  • Can I Customize the Service Based on My Specific Needs? Yes, the care plan can be customized to suit your personal needs and health condition, ensuring that you receive the exact care you require.
  • Is the Service Available 24/7? Some home personal care services are available 24/7, and flexible schedules can be arranged according to your needs.
  • Can I Change or Cancel My Appointment? Yes, you can change or cancel your appointment, but it is recommended to notify us in advance to avoid cancellation fees according to our cancellation policy.

Conditions & Notices

  • Early cancellation: the patient can cancel or reschedule the home medical visit without any additional fees if the cancellation or change is made at least 24 hours before the scheduled appointment.
  • Late cancellation: if the cancellation or rescheduling occurs within 24 hours of the scheduled appointment, a cancellation fee may be charged (e.g., 50% of the visit cost) to cover the expenses related to preparing for the visit.
  • No-show: if the patient does not attend the scheduled visit and fails to notify in advance, the full visit fee will be charged.
  • Refund for early cancellation: in the case of early cancellation according to the cancellation policy, the full paid service amount will be refunded to the patient within a specified period (usually 3–5 business days). Platform fees are non-refundable.
  • Refund for late cancellation: if the cancellation occurs within the late cancellation period, a portion of the paid fees will be refunded after deducting the specified cancellation fee (50%).
  • No refund for no-show: no fees will be refunded if the patient fails to notify of the cancellation and does not attend the scheduled appointment.
  • Special exceptions: special exceptions may be granted for emergency cancellations due to force majeure circumstances (such as medical emergencies) based on management evaluation.
  • Communication: it is always recommended to contact customer service as soon as possible when needing to cancel or reschedule a visit to avoid any additional fees.
  • Cancellation confirmation: make sure to receive a cancellation or rescheduling confirmation via email or text message to ensure your request is processed.

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