Professional nursing care including vital signs monitoring and wound care at home, accelerating recovery and providing a safe, comfortable environment for the patient.
Trusted medical contentUpdated: 25-04-2026Views: 33LHL-3
Medical notice: this information is for education and service understanding. It is not a diagnosis or a recommendation for an unnecessary procedure.
About this service
We provide an effective and flexible healthcare solution, helping patients recover and live comfortably at home while maintaining their safety and health.
What are home nursing services?
These healthcare services include a range of care provided by professional nurses in the patient’s home, allowing them to receive necessary medical care in the comfort of their own home. These services are intended for patients who require continuous medical follow-up or special care, without the need for prolonged hospital stays.
What is the importance of home nursing services?
Patient Comfort and Well-being: Home nursing services provide comfort to the patient in their own environment, which enhances feelings of comfort and safety, helping them recover faster.
Personalized and Tailored Care: Care plans are designed according to the patient's individual needs, ensuring precise care and continuous monitoring of their health status.
Recovery Support After Surgery or Treatment: Home nursing services help accelerate recovery after surgeries or other medical treatments by providing continuous and personalized care at home.
Reduced Need for Frequent Hospital Visits: Home nursing services provide comprehensive medical care at home, reducing the need for frequent hospital visits, especially for people with chronic health issues or the elderly.
Careful Monitoring: Specialized nurses can monitor the patient's condition regularly, helping to detect any changes in health early and take necessary actions.
Family Support: These services help alleviate the burden on family members by providing professional care and support for the patient, giving them peace of mind and confidence that their loved ones are receiving the best care.
Lower Costs Compared to Hospital Stays: Often, home nursing services are less expensive compared to long hospital stays, while maintaining the quality of care.
What is included?
✓General medical care: such as measuring vital signs, monitoring blood glucose levels, and administering injections (such as insulin). And following up on chronic health conditions such as asthma, diabetes, and high blood pressure.
✓Post-operative care: wound cleaning and dressing changes. And monitoring the patient’s condition after surgical procedures and following any specific medical or surgical instructions.
✓Medication management: ensuring that the patient takes medications regularly according to the physician’s instructions, organizing medication schedules, and supervising dosages to ensure that no drug interactions occur.
✓Care for bedridden patients: changing the patient’s position to prevent pressure ulcers and providing daily care for patients who are unable to move or ambulate.
✓Elderly care: providing daily care for senior citizens.
Conditions and notices
Fasting is not required
Early cancellation: the patient can cancel or reschedule the home medical visit without any additional fees if the cancellation or change is made at least 24 hours before the scheduled appointment.
Late cancellation: if the cancellation or rescheduling occurs within 24 hours of the scheduled appointment, a cancellation fee may be charged (e.g., 50% of the visit cost) to cover the expenses related to preparing for the visit.
No-show: if the patient does not attend the scheduled visit and fails to notify in advance, the full visit fee will be charged.
Refund for early cancellation: in the case of early cancellation according to the cancellation policy, the full paid service amount will be refunded to the patient within a specified period (usually 3–5 business days). Platform fees are non-refundable.
Refund for late cancellation: if the cancellation occurs within the late cancellation period, a portion of the paid fees will be refunded after deducting the specified cancellation fee (50%).
No refund for no-show: no fees will be refunded if the patient fails to notify of the cancellation and does not attend the scheduled appointment.
Special exceptions: special exceptions may be granted for emergency cancellations due to force majeure circumstances (such as medical emergencies) based on management evaluation.
Communication: it is always recommended to contact customer service as soon as possible when needing to cancel or reschedule a visit to avoid any additional fees.
Frequently Asked Questions
Short answers to the FAQs published with this service.
Who Provides Home Nursing Services?
These services are provided by trained and qualified nurses and health assistants who have experience in delivering home care.
How Can I Book Personal Home Care Service?
You can book the service through our website or contact customer service to schedule a time that fits your needs.
Can I Customize the Service Based on My Specific Needs?
Yes, the care plan can be tailored to suit your personal needs and health condition, ensuring that you receive the exact care you require.
Is the Service Available 24/7?
Service resources and references
References and additional resources
Reference material and files associated with this service when available.
Scientific references
Shepperd, S., et al. (2016). Admission avoidance hospital at home. Cochrane Database of Systematic Reviews, 9, CD007491. Systematic review showing that home nursing services can reduce hospital admissions, improve patient satisfaction, and maintain quality of care for various conditions.
Gomes, B., et al. (2015). Effectiveness of home nursing services in palliative care: A systematic review. Palliative Medicine, 29(9), 827‑840. Demonstrates that home nursing care improves symptom control, reduces caregiver burden, and supports patient-centered care in terminal illness.
Lang, A., et al. (2017). Impact of home-based nursing interventions on chronic disease management. Journal of Nursing Care Quality, 32(3), 220‑227. Highlights that regular home visits by nurses improve adherence to treatment, self-care behaviors, and health outcomes in patients with chronic conditions.
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Critical care: managing chronic or critical conditions such as cancer patients or respiratory patients and providing specialized medical care under the supervision of a physician.
✓End-of-life care (palliative care): providing necessary care for patients in the final stages of life, supporting the family, and offering guidance on how to care for the patient.
✓Health education: educating the patient and their family about the health condition and proper care methods, and providing advice on appropriate nutrition and exercises for the health condition.
Cancellation confirmation: make sure to receive a cancellation or rescheduling confirmation via email or text message to ensure your request is processed.
Some personal home care services are available 24/7, and flexible schedules can be arranged according to your needs.
Can I Change or Cancel My Appointment?
Yes, you can change or cancel your appointment, but it's recommended to inform us in advance to avoid cancellation fees based on our cancellation policy.
How Can I Ensure the Safety and Security of the Service Providers?
All our service providers are trained and qualified, and thorough background checks are conducted to ensure your safety and security.
What Are the Costs of the Service?
The cost of the service depends on the type of care required and the duration of the service. You can get a cost estimate when booking the service or by consulting with the customer service team.
Do Health Insurances Cover These Services?
It depends on your insurance company and the specifics of your insurance plan. It's advised to contact your insurance company to check if they cover the cost of personal home care.
How Can I Provide Feedback About the Service?
You can provide your feedback about the service by contacting the customer service team or filling out the satisfaction survey we provide after each visit.
Can the Service Provider Care for More Than One Person at the Same Time?
Yes, the service provider can care for more than one person in the same household if necessary, and the service can be organized according to everyone's needs.
What Happens in Case of an Emergency During the Service?
Service providers are trained to handle emergency situations and will take appropriate action immediately, including contacting emergency services if needed.
How Do I Ensure the Privacy and Confidentiality of My Information?
We adhere to the highest privacy standards, and all health and personal information is handled with complete confidentiality in accordance with local and international laws and regulations.